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The data overhaul for Solvency II adds to a compliance cost for large insurers in excess of £100m ($160m), according to SAS.
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Big data is red hot for CEOs, and that is news both good and bad for data management professionals. Jill Dyché, vice president of thought leadership at DataFlux, told delegates at a recent data governance conference in London to be on their mettle, given the heightened visibility data is getting from top business leaders.
Harvard Business Review
Jill Dyché, vice president of thought leadership and education at DataFlux, talks about avoiding the Big Data “gotchas” in this blog post.
Cabot Credit Management, the UK's leading ethical acquirer and manager of consumer debt, has signed a contract for a SAS Analytics & Collections Strategy system. The system combines SAS Enterprise Miner and SAS Business Intelligence reporting with data quality and data profiling technology from SAS subsidiary DataFlux.
DataFlux has extended its partnership agreement with StayinFront, a provider of customer relationship management (CRM) systems and mobile sales force effectiveness tools.
Allianz Global Corporate & Specialty (AGCS) has selected the DataFlux data management platform to aid compliance with Solvency II.
Amid the uncertain economy, there has never been a better time to improve speed and efficiency, automate repetitive processes and tighten up brand control and communications policies. And automated self-service marketing (SSM) can help deliver these improvements.
If one of the goals of cloud computing is to enable anytime, anywhere access to a single view of a database, a study released today by the DataFlux division of SAS shows we may not be getting close to reaching it anytime soon.
Computerworld New Zealand
The Accident Compensation Corporation (ACC), with the help of DataFlux, has begun a project to raise the quality of its data, eliminating inconsistencies, inaccuracies and duplications, as well as ensuring consistent naming of data fields across the corporation's various departments.
SAS, the world’s largest privately held software firm, finished second on the list. The announcement was made at a gala event sponsored by the Great Place to Work Institute in New York City.
IT and business technology professionals in financial services should use the increasingly intrusive compliance demands of governments and regulators to tackle age old data management problems.
Billy Beane's success with the Oakland A's offers a BI analytics lesson to IT execs, analysts say.
Hub Solutions Design
Dalton Cervo, DataFlux consultant and author of "Master Data Management in Practice – Achieving True Customer MDM," shares his views on the role and importance of establishing a system of record for MDM projects.
Looking for an escape from the heat, DataFlux marketing manager Daniel Teachey took refuge inside his air conditioned house and decided to watch a few classic movies. There, he saw plotlines rife with easy information management fixes, and, along with help from some co-workers, compiled this fun list of on-screen data management possibilities.
This interview with DataFlux CTO and co-founder Scott Gidley addresses new DataFlux products, the benefits of being acquired by SAS and the future of MDM.
DataFlux is again listed as a CRM Market Leader by destinationCRM. Customer satisfaction continues to be one of its strong points with a score of 4.4 (out of 5.0) this year. Ray Wang, principal analyst and CEO of Constellation Research, says its customer service reputation has led to many of his clients adding DataFlux to their short list of MDM vendors. “The solution is modular and is a building block for customer data management and master data management,” he says.
DataFlux remains in front while Informatica and IBM are almost too close to separate on the latest Gartner [Magic Quadrant] for Data Quality Tools report. Author Vincent McBurney says while DataFlux has not moved from their position in the leaders quadrant, "they have nowhere to go without flying off the quadrant and into an abyss."
Computer Business Review
Jason Stamper speaks to Colin Rickard, DataFlux Business Development Director, Europe, about the pending UK Solvency II regulations impacting insurance companies.
Master Data Management in Practice: Achieving True Customer MDM is a great new book by Dalton Cervo and Mark Allen, which demystifies the theories and industry buzz surrounding Master Data Management (MDM), and provides a practical guide for successfully implementing a Customer MDM program.
This BeyeNetwork spotlight features Ron Powell's interview with Tony Fisher, CEO of DataFlux. Ron and Tony discuss the trends in the data management industry and DataFlux's recent acquisition of Baseline Consulting.
IT Business Edge
More organizations are pursuing MDM (master data management). Forrester Research says its client inquiries about MDM have increased 90 percent in the past two years, and by early December of 2010, Gartner had estimated that worldwide MDM software revenue would reach $1.5 billion by year end, a 14 percent increase from 2009.
The Northern Virginia Electric Cooperative (NOVEC) has selected DataFlux to transform its data into a strategic asset, enabling economic and customer load forecasting and driving new power supply strategy initiatives.
How do you evaluate your company's readiness for MDM? As the MDM market enters a phase of considerable skepticism, how does one go forward with these programs? The answers lie in focusing on what MDM is, not on what it's perceived to be.
13% of managers are not confident about overall quality of customer data.
There is widespread uncertainty amongst UK organisations regarding the quality of data held about customers in the company's customer relationship management (CRM) systems and the quality of data underpinning those systems, according to an online survey by DataFlux.
Jill Dyché recently joined DataFlux after selling Baseline Consulting to the data integration vendor. Now VP of DataFlux, Baseline Division, Dyché explains to Loraine Lawson how a data model can help and how IT can better engage the business in data integration. Last week, she discussed one of data's dirty secrets.
Jill Dyché, the new vice president of DataFlux, Baseline Division, dishes to Loraine Lawson about data's dirty little secret: unintegrated data stored in data warehouses, including why it happens even though companies know better. Next week, she explains how a data model can help and how IT can better engage the business in data integration.
Jill Dyché and her former Baseline Consulting partner, Evan Levy, are well-known for their expertise on data integration and master data management. Recently, they sold Baseline to integration vendor DataFlux. Dyché, newly titled as the vice president of DataFlux, Baseline Division, explains why Baseline decided to join DataFlux, and the enormous pressure vendors put upon boutique integration consulting firms to form partnerships or "play favorites."
Three data management principles that any organization can embrace to improve customer information.
In this video interview from the fall 2010 TDWI World Conference in Orlando, Jill Dyché and Kimberly Nevala, talk about the common mistakes that businesses make in developing data governance plans and managing data governance programs.
Enterprises finally seem serious about grappling with what makes for good data governance.
Triangle Business Journal
DataFlux, a subsidiary of SAS Inc. that provides data management services, announced Friday it has acquired Baseline Consulting of Sherman Oaks, Calif.
The News & Observer
DataFlux, a Cary company owned by analytic software giant SAS, is ramping up its consulting arm.
Principals Jill Dyché and Evan Levy to create new management consulting and services arm for data management provider.
International travel group The Travel Corporation has carried out a master data management (MDM) project that allows the firm to scrutinise performance reports and return meaningful metrics, as well as improve communications with customers.
Many organizations find that they cannot rely on the information that serves as the very foundation of their business. Unreliable data – whether about customers, products or suppliers – hinders understanding and affects the bottom line. It seems a rather simple concept: better data leads to better decisions, which ultimately leads to better business. Why don’t executives take data quality and data governance more seriously?
Greg Stam, senior vice president of Global Development for Cision, reviews DataFlux Data Quality Integration Server Version 8.2.
A 14-year veteran of this list, SAS takes the top spot for the second year running. A combination of company perks and employee satisfaction attributed to the high ranking. Only Google, The Container Store and Edward Jones have garnered back-to-back No. 1 rankings.
In the first quarter of last year CBR surveyed just over 300 senior IT decision-makers at organisations of all sizes and verticals, in association with DataFlux, to better understand the challenges they are facing with regards to data quality and governance. Here, Steve Evans analyses the results of that survey, and finds there is still room for improvement in companies’ appreciation of the importance of good data practices.
The single customer view has long been the Holy Grail for businesses, but for many it is no more than a dream. Steve Evans looks at why getting a 360-degree view is still proving such a challenge, and what companies are doing to overcome it.
The staff at SearchDataManagement.com searched the globe for some of the most remarkable information management screwups of 2010 – and boy, did they come up with some real humdingers. Some are humorous, some are frightening and at least one is just downright ridiculous. But, according to experts, they all could have been avoided with proper attention to data governance and data quality best practices. In no particular order, here are the picks for the top five data management meltdowns of 2010.
New Zealand Reseller News
DataFlux is bringing its Data Management Platform to New Zealand.
Data integration can be as simple or complex as an organization demands. While being the most common approach, ETL may not be the best one for a specific business. There are numerous data integration options available today, including ELT (also known as in-database or SQL push-downs).
In a field that has traditionally faced a lack of centralization, health care is beginning to focus on better business intelligence and analytics.
DataBase Trends and Applications
In this article, writer Joe McKendrick looks at new industry research and speaks with data management experts to identify the top information management trends of 2011.
G4S Cash Solutions has selected DataFlux technology to help analyze, improve, control and consolidate its business data on a new single SAP system.
Blogger Rob Karel provides an assessment of the technologies, strategies and market presence of six vendors he thinks provide the most mature, robust and comprehensive data quality and data profiling solutions available.
Business units want to see everyone's data, but they don't want to share. As Tony Fisher, CEO of DataFlux, recently told DestinationCRM.com, data outlasts both applications and employees, so data management needs to span the enterprise.
Blogger Ann All quotes DataFlux CEO Tony Fisher in her article discussing business accountability for regulatory compliance.
DataFlux President/CEO and author Tony Fisher believes IT is finding a new leadership role as it has taken on more responsibility for enterprisewide data initiatives.
At this year's DataFlux IDEAS conference, DataFlux CEO Tony Fisher identified the three potholes on the highway to data management success.
Data integration can be as simple or complex as an organization demands. It can move data from a source to a target or it can transform data according to established standards – it’s all contingent upon enterprise requirements. Successful data integration projects will ultimately allow data to be accessed, profiled, enriched, de-duplicated and consolidated to provide a single view of customers, products or operations.
Coming off a rough few years for businesses all over the world, it’s no surprise that we’re all concerned about maximizing our financial recovery as quickly as possible. With that in mind, companies might be tempted to avoid investing in what they perceive to be “luxury” IT solutions for fear that they won’t see immediate ROI.
Data management expert Jim Harris blogs about the DataFlux IDEAS 2010 conference, which provided vendor-neutral insight into how the data management landscape is changing.
Voice & Data Online
The tightening of the global economy has forced organisations to scramble and reshape their operations to maximise existing processes in the face of slowing sales. Today’s CIOs are tasked with cutting costs, reducing spending on non-essential projects and, yet again, doing less with more. Legacy infrastructure upgrades have been slowed and the cheque book is closed on many web services computing projects, reports Dominic Micic, DataFlux Australia’s Principal Solutions Architect.
Triangle Business Journal is honoring the top 12 ranked businesses in each of four size categories: small, mid-size, large and giant.
When patients of Houston-area physicians Dr. Arun Sharma and his wife, Dr. Kiran Sharma, balked at signing blank medical insurance claim forms, the doctors threatened to withhold prescriptions for powerful narcotics to which many of the patients were addicted. Once the doctors obtained the patients’ coerced signatures, they made up claims for fictitious clinic visits and then billed Medicare for the bogus treatments, according to FBI affidavits filed in a criminal case against the Sharmas.
With new legislation on Single Customer View coming into effect in January, many UK banks are unprepared for the impact it may have -- yet the public is now more aware that banks may not have a clear picture of their customer accounts.
A month after the deadline passed for submitting plans for a single customer view to a key industry regulator, deposit takers in the UK are already behind schedule. Although plans had to be drawn up by 31st July and the actual SCV built by 31st December, a recent survey discovered that half only started work on this major project during 2010 itself. Even worse, only 59 per cent of those surveyed with responsibility for data in their company were aware of the regulatory requirement.
Findings from a DataFlux-sponsored survey of UK banks show many are likely to have missed a key deadline for their data management plans. Plans to build a single customer view must be submitted to the Financial Services Compensation Scheme by July 31, and 41 percent of UK deposit takers remain unaware of this regulatory obligation. A further 28 percent of organizations could not identify who owned the SCV in their company.
DataFlux, the clear top performer on Gartner's Magic Quadrant, outpaces the other vendors because of its breadth of functionality, ease of use, and speed to deployment, according to Ted Friedman, Gartner Research vice president.
DataFlux appoints an IT industry veteran as business development manager of its Australia and New Zealand operations.
Despite a boost in its customer satisfaction score, DataFlux barely missed being named a Market Winner in the Data Quality category this year.
Cision Inc., a Chicago-based business, was faced with a tough choice between the two competitors – but ultimately went with DataFlux to help facilitate a major database consolidation and IT upgrade.
iJet, an intelligence-driven provider of business resiliency and risk management solutions, turned to DataFlux to help resolve issues with its travel data.
In this article focusing on the health care IT market, DataFlux CEO and president Tony Fisher shares insight on whether technology vendors can help medical providers manage electronic records.
UK financial institutions are struggling to comply with new legislation laid out by the Financial Services Authority (FSA) due to poor-quality legacy data and data quality management, according to a new report from analyst JWG, commissioned by DataFlux.
Tony Fisher agreed with IT Business Edge’s Loraine Lawson when she questioned why health care would invest in data integration and management – to some extent, as he shares in this interview. Fisher is the CEO and president of the integration company DataFlux, which has customers in health care, health sciences, pharmaceuticals and insurance. He’s also the author of "The Data Asset: How Smart Companies Govern Their Data for Business Success.”
Insurance Networking News
As with all data management efforts, data governance should be the foundation of MDM, says Daniel Teachey, senior director of marketing for DataFlux, a SAS company. "Naturally, the creation of a master repository requires a deep understanding of best practices in data management, which is where data governance comes in," he says. "Forward-thinking insurance companies have started with data governance to learn how to best manage data across the enterprise. Once that philosophy for data is set, MDM becomes a much more achievable goal."
iJET Intelligent Risk Systems, Inc., a provider of travel risk management services around the globe, describes the challenges and hurdles they faced as they sought to launch a new data quality improvement project.
Gartner named Cary, N.C.-based data management software provider DataFlux as the overall leader among data quality tools vendors. DataFlux, which is owned by BI and analytics giant SAS Institute, added several big customers this year and “continues to drive broad data quality initiatives,” according to the report.
The health care industry is a multitrillion-dollar industry. While it might seem inexplicable as to why health care providers don’t readily invest in data management, the situation is significantly more complicated. The primary goal of health care is patient care, and health care spending is expected to reflect that. Health care providers are in the business of providing the best service to patients, and realistically, there is only so much money they can spend. When presented with the option of spending money on a new MRI machine or spending money on improving data, just about every single time, the organization will opt for the MRI machine. It provides them with better patient care and additional revenue. Nevertheless, there are several ways in which patient care can be improved with better data management.
"The sophistication of health insurance companies' technology is catching up, which is likely to be accelerated by national health care reform and President Obama's push for electronic medical records," Daniel Teachey, senior director of marketing at DataFlux says. "Besides the altruistic idea that fraud is just not a good idea, the window and the ability to get away with this stuff is closing."
Database Trends and Applications
DataFlux, a provider of data management solutions, and Teradata, a provider of data warehousing and enterprise analytics, today announced a partnership agreement intended to help add data quality technology to Teradata's data warehousing and master data management (MDM) environments.
The joint offering combines Teradata's enterprise intelligence systems with DataFlux data quality technologies, enabling organizations to more effectively manage growing volumes of detailed enterprise data accurately, reliably and consistently. "Any time companies move data - whether into a data warehouse, a new enterprise application or an MDM system - that's the perfect time to address issues of data quality and data integration," Daniel Teachey, senior director of marketing of DataFlux, tells 5 Minute Briefing.
We all know that the amount of data that needs to be managed is spiraling out of control. Between the size of the applications being used to comply with increased regulations, the amount of data available for analysis is phenomenal. And just to make things interesting, business users want the ability to analyze it in real time.
From an IT perspective, this creates a perfect storm when it comes to data management, so many of them are looking to see what vendors intend to do to help them solve the problem. Of course, the core problem for many IT organizations is they never really managed the data in the first place; they just found places to store it.
Now they want tools to sort out the most valuable data to be handled in real time, while archiving most of the rest as inexpensively as possible. Those issues are exactly what is driving an alliance announced this week between Teradata and DataFlux.
Information Management Online
A DataFlux-sponsored study of financial service firms released today shows watch list monitoring among smaller firms outpaces large firms. The study found that 56 percent of large firms have a process to compare customers and transactions against lists of known criminals and terrorists, compared to 70 percent of smaller firms (less than 1,000 employees). More than half of respondents from small firms believe their company’s program is very effective.
In this interview with TDWI, DataFlux President and CEO Tony Fisher discusses how the new DataFlux Data Management Platform combines expertise from SAS and DataFlux to offer a one-stop shop for data management: data quality (DQ), data profiling, data monitoring, master data management (MDM), business rules management (BRM), event processing, data federation, and ETL.
DataFlux, a leading provider of data management solutions, recently announced that Epsilon, a leading marketing services firm, has selected DataFlux technology to enhance Epsilon’s consumer data integration products.
Loraine Lawson spoke with DataFlux's president and CEO, Tony Fisher, about the company's new data management platform just before its recent release. He explained why the new platform includes tools for business users and the difference between DataFlux's platform and Informatica 9.
DataFlux, a provider of data management solutions, announced a unified environment that enables data quality, data integration and master data management (MDM) to be managed from a single interface. Called the DataFlux Data Management Platform, the system is designed to help organizations to plan, build, implement and monitor data-centric projects, and extend them across the enterprise.
Builders Merchants Journal
Builders merchant group Travis Perkins is aiming to improve the quality of its database with a new technology platform from DataFlux that will standardise product descriptions across the group to improve the in-store, call centre and online product search processes. The group has over 1,200 merchant and retail outlets operating under multiple brands including Travis Perkins, Wickes and Tile Giant and receives data information from over 1,200 suppliers in various formats and categories.
Builder's merchant Travis Perkins is set to improve its product database, using DataFlux technology to standardise descriptions and make the search process more efficient. Sean Sinclair, Group Head of Data Development at the company, commented "The problem we have is that different manufacturers of similar products use different terminology. All the different words used make it difficult to find a product."
Travis Perkins Group, a leading UK supplier to the building and construction industry, has selected the DataFlux technology platform to improve the quality of data within its product database. This purpose-built database supports its UK-wide network of 1,200-plus merchant and retail outlets operating under multiple brands including Travis Perkins, Wickes and Tile Giant. The company will use the industry-leading DataFlux technology to standardise product descriptions across the enterprise to improve the in-store, call centre and online product search processes, which are fundamental to delivering an enhanced customer experience.
Construction industry supplier Travis Perkins Group has signed a three-year contract with DataFlux to optimise its product database. The new contract will see the company deploy DataFlux’s dfPower Studio technology to help standardise and improve the quality of product descriptions with its product database, which covers around 240,000 product lines.
The market for managing data assets through data quality, data integration, master data management and federated data access continues to grow as more organizations evaluate and deploy these technologies. This demand has generated a rapid evolution of technology solutions to automate these necessary activities for ensuring access to consistent, high-quality data across the enterprise. Competing in this data-centric technology area is DataFlux, which in the past has focused on data quality for a range of activities from MDM to data governance. Now, it has significantly expanded its products and resources with the announcement of a new generation of technology built on its DataFlux Data Management Platform.
The market for managing data assets through data quality, data integration, master data management (MDM) and federated data access continues to grow as more organizations evaluate and deploy these technologies. This demand has generated a rapid evolution of technology solutions to automate these necessary activities for ensuring access to consistent, high-quality data across the enterprise. Competing in this data-centric technology area is DataFlux, which in the past has focused on data quality for a range of activities from MDM to data governance. Now it has significantly expanded its products and resources with the announcement of a new generation of technology built on its DataFlux Data Management Platform.
The TDWI conference in Las Vegas saw the formal announcement of the DataFlux Data Management Platform. This sees the introduction of a unified data integration, data quality, master data management and data governance suite from DataFlux. Philip Howard gives his analysis of the announcement in this blog post on IT Analysis.
Step aside IBM and Informatica, it's now DataFlux's time to hold the megaphone. Rather than announcing an acquisition like its aforementioned competitors, DataFlux is bringing forth a new data management platform that will bridge the gaps among its data quality, data integration, and master data management (MDM) tools. The DataFlux Data Management Platform will foster collaboration within the enterprise and unite both business and technical analysts under one interface.
1 to 1 Media
In this article, DataFlux CEO Tony Fisher explores how companies are using customer relationship management (CRM) and similar solutions to enhance revenue through programs like revenue optimization and yield management. While CRM focuses on the trees and revenue optimization and yield management focus on the forest, all require sound data.
In this article, Loraine Lawson talks with DataFlux's president and CEO, Tony Fisher, about this new DataFlux Data Management Platform, and how it will allow users to manage all the elements of data – quality, governance, master data, integration – from a single interface.
The DataFlux Data Management Platform, announced Monday, is a unified suite combining data integration, data quality and master data management (MDM) technologies. A key theme behind the platform is facilitating business and IT collaboration with consistent and user-friendly interfaces suitable for non-technical users.
DataFlux today released the DataFlux Data Management Platform, a unified design, development and execution environment for data quality, data integration and master data management from a single interface across the enterprise. Through an integrated design and deployment environment, the Data Management Platform aims to enable business and IT communities to work together on critical data management projects.
DataFlux, a leading provider of data management solutions, recently introduced the DataFlux Data Management Platform, a unified design, development and execution environment that enables data quality, data integration and master data management (MDM) – all from a single interface. The Data Management Platform allows organisations to plan, implement and monitor data-centric projects – and extend them across the enterprise – to enable better decisions based on more accurate and trusted data.
DataFlux is unveiling on Monday, February 22 a new suite that combines master data management, data quality, and data integration tools in a single package. Analysts say the DataFlux Data Management Platform, previously known under its internal name of "Project Unity," gives DataFlux a cohesive product set to compete with rivals such as IBM and Informatica.
Today DataFlux is rolling out at the TDWI World Conference the first fruits of an effort to combine data integration software developed internally by SAS with the master data management (MDM) software developed by DataFlux. DataFlux president and CEO Tony Fisher said that the DataFlux Data Management Platform represents the results of a two-year effort to integrate previously disparate data management activities into a single suite.
After a tumultuous and extremely challenging 2009, enterprises are looking to this year as beacon of recovery and relative economic calm. This article by DataFlux senior director of marketing Daniel Teachey presents three trends that we're seeing for the data management industry in 2010.
Many organizations find that they cannot rely on the information that serves as the foundation of their business. Unreliable data – whether about customers, products or suppliers – hinders understanding and affects the bottom line. It seems simple: better data leads to better decisions, which ultimately leads to better business, but many executives need to take data quality and data governance more seriously. This article by DataFlux CEO Tony Fisher examines how organizations must manage their data in the same fashion that they manage any process – with a defined, predictable methodology. This requires a data management lifecycle methodology that helps us understand how to manage, monitor and maintain our data to benefit the business.
Ventana Research has launched the Data Governance Best Practices Research and Education Portal to ease the challenge of managing information assets effectively. The Data Governance Best Practices Research and Education Portal provides experience and research-based insights into how companies can address a key component of information management, data governance: the practice of setting policies and rules that guide the creation, use, and management of information using technology to automate the consistency, quality and integration of data. The portal is sponsored by DataFlux.
Beware of the Ostrich. The biggest enemy of many IT pros is bosses who bury their heads in the sand when it comes to technology, yet are still empowered to make critical IT decisions, says DataFlux senior director of marketing Daniel Teachey in this interview in InfoWorld.
In this product review in Information Management, James D. Brousseau, from SonoSite Inc. looks at how DataFlux dfPower Studio version 8.2 helped the company transform its company data into timely information across department boundaries and points of interaction, including customers.
24-7 Press Release
Because organizations today rely on information in almost every aspect of business, information management is a necessity. Yet the complexity of managing data across legacy and modern applications and information systems can make this very difficult. This article discusses the release by Ventana Research of a new Best Practices Portal to ease the challenge of managing information assets effectively, including contributions from DataFlux president and CEO Tony Fisher.
A group of independent research companies specializing in the IT and financial services sectors – BDRC, PAC and Lodestar Research – surveyed personnel responsible for data management at large financial services companies. The research, commissioned by DataFlux, helps assess where financial services companies are with data management and what business initiatives are driving their data strategies.
DataFlux, a leading provider of data quality and data integration solutions, recently announced the findings of a multi-market research study, conducted throughout 2009, involving interviews with senior IT and data professionals in large financial services companies. The study, which DataFlux commissioned, outlines current attitudes and practices towards data management and industry regulation in the finance sector.
Pour augmenter la satisfaction de ses clients et optimiser son ROI, l'opérateur repense sa politique de gestion des données au sein de son Système d'Information
Le spécialiste de la qualité de donnée ne traite plus seulement l'information client. DataFlux lance une solution pour améliorer les données produits. Une solution qui vise industriels et logisticiens.
In this product review in Information Management, Charles Blyth, head of business intelligence for CPP Group shares his company's experience using DataFlux qMDM to power his company's master data management initiative.
One obvious follow-up question to the U.S. government's announcement this month that the federal stimulus has created or saved 30,000 jobs so far is this: How many were IT and engineering jobs? In this article in Computerworld, Patrick Thibodeau finds that nobody really knows, and speaks to Tony Fisher, the president and CEO of data management firm DataFlux Corp, who notes that this is at least partially due to the multiple problems with the way the program's data is managed.
A Chief Data Officer provides an executive-level voice for the management of information resources across business divisions and functions. In this blog post at Forbes.com, Dan Woods looks at the role of Chief Data Officer and how Tony Fisher, President and CEO of DataFlux, has advocated for the CDO role for many years.
In this series in IT Business Edge, Loraine Lawson interviews DataFlux president Tony Fisher. In this final interview, the two wrap up their discussion of creating an enterprisewide view of data with a look at the business case and what smart companies do differently when it comes to integration.
How does an organization go about assuring that their “information assembly line” is delivering the most credible and timely information possible? This blog by Joe McKendrick in Insurance Networking News finds answers in DataFlux president Tony Fisher's new book, The Data Asset: How Smart Companies Govern Their Data for Business Success, discovering that a quality culture must be established as an ongoing, continuous process in order to create enterprise data governance and guarantee the credibility of that information.
Tony Fisher, president and CEO of DataFlux and author of book The Data Asset: How Smart Companies Govern Their Data for Business Success has been engaged in a multi-part interview with Loraine Lawson of IT Business Edge. In this installment, she asked him about the technology and integration changes required for data governance.
In this article in IT Business Edge, Loraine Lawson spoke with Tony Fisher, president and CEO of DataFlux, about how he approached his new book, The Data Asset: How Smart Companies Govern Their Data for Business Success, and why it's so hard for organizations to switch out of siloed thinking and view data as an enterprise-wide asset.
In today's competitive environments, with the customer, employee and regulatory demands, it is essential to run your business as efficiently as possible. The key to better business is better data, managing and funding your data infrastructure like you would any other corporate asset. In this excerpt from his book The Data Asset: How Smart Companies Govern Their Data for Business Success, DataFlux CEO and President Tony Fisher looks at how this is only achievable if you develop data management and data governance processes based on business requirements.
A high level of data quality is critical to understanding product inventory and supply chain operations. Product data must be accurate if you're to successfully conduct spend analysis and spot trends and inefficiencies. In this screencast on Search Data Management, Ron Agresta, a solutions manager for DataFlux, demonstrates the Accelerator for Materials Data Classification. This Accelerator helps companies improve the quality of inventory and product data.
DataFlux took top honors in CRM's annual survey of data quality vendors for the fifth straight year, with customer satisfaction rising from 4.0 to 4.4. DataFlux was selected not only on the strength of its flagship core technology platform, but also in recognition of its newest product offerings, including DataFlux qMDM.
This article by Dan Woods in Forbes examines how unnecessary and inaccurate data can lead to expensive project delays, but with data quality solutions such as DataFlux, you can quickly get a handle on the mess and clean it up - and it is far cheaper to be proactive in cleaning up data quality messes than to wait for a meltdown.
Properly managed information can drive productivity, innovation, and the bottom line. This article by DataFlux CEO Tony Fisher in American Executive examines how better data leads to better decisions, which ultimately leads to better business.
CRM magazine, the industry's leading publication, announced the winners of its 2009 CRM Market Awards in conjunction with the magazine's CRM Evolution 2009 conference. For the fifth straight year, DataFlux has been named the Market Winner in the Data Quality category.
PPL will begin using DataFlux technology to power PPL’s enterprise data management initiative. The UK music licensing company will use DataFlux dfPower Studio and the DataFlux Integration Server to manage the quality and reliability of ever-increasing data volumes.
Deploying DataFlux's master data management solution saved marketing services provider CPP Group £500,000 in just eight months. Adopting DataFlux MDM technology has helped CPP achieve "a single version of the truth," a data goal that CPP says "most organizations can only dream of."
Information Management Magazine
Zebra Technologies was faced with the challenge of migrating all of its corporate data stored across multiple legacy enterprise resource planning systems and other disparate sources to Oracle’s ERP applications. For this migration process, Zebra was looking for a solution to “police” data before sending it to the new master record repository and to govern the data input after migration. The company selected DataFlux’s Data Quality Integration Platform as the key component to analyze, cleanse and integrate data from all the legacy applications.
Findings of the North American Financial Services Sector Study indicate that companies in the financial services sector are growing more aware of the role data quality and data governance play in regulatory compliance, business decision-making and customer relations. This article in Information Management looks at the study, sponsored by DataFlux and conducted by Lodestar Research.
Marketing services organization CPP recently implemented an MDM program designed to collate all of its customer and business partner policy data into a single data repository. This article in computing.co.uk examines how the company implemented DataFlux’s qMDM software and had migrated all of this information into the master data repository and is on course to save around £500,000 per year from this effort.
Supply & Demand Chain
Making sound procurement decisions depends on accurate, reliable data. In this article in Supply & Demand Chain, DataFlux senior marketing director Daniel Teachey looks at how to start addressing the product data quality problem.
Not even a worldwide recession could hold down the data quality software and tools market, which continues to grow as more organizations recognize the importance of quality data to master data management, business intelligence and other information management initiatives, according to Gartner's latest Magic Quadrant report, in which DataFlux was positioned in the Leader's Quadrant. DataFlux's broad data quality capabilities are easily integrated with other applications and relatively easy to use, especially for non-IT workers, the report found.
Toolbox for IT
Blogger Vincent McBurney analyzes the recently released 2009 Gartner Magic Quadrant for Data Quality Tools report.
Direct marketing relies upon reaching a targeted audience, based on customer data gleaned from point-of-sale, subscriptions and purchased lists. The potential for error when dealing with thousands or millions of customer records is indisputable and sometimes devastating. In this article by DataFlux senior director of marketing Daniel Teachey examines how this potential for error makes data quality a customer service issue.
Modern Analytics, a leader in automated predictive modeling, data mining and data processing, and DataFlux, a leading provider of data quality and data integration solutions, have partnered to offer industry leading technology to the marketplace. The partnership combines award-winning, data quality-based technology and solutions with the expertise to provide long-term client solutions.
Inside Reference Data
At the Inside Reference Data Awards 2009, DataFlux customer Barclays won Best Reference Data Initiative for its data governance initiative. This article in Inside Reference Data looks at the awards.
DataFlux, a provider of data quality and data integration solutions, recently announced the general availability of DataFlux Connect for SAP Solutions – a “Powered by SAP NetWeaver” solution built on the industry’s leading data quality and data integration foundation. DataFlux Connect for SAP Solutions allows customers to utilise the SAP NetWeaver platform while providing Web access to real–time DataFlux data services. This article in BeyeNetwork examines the impact of this announcement.
DataFlux has entered into a partnership with Blue Star Infotech Limited, part of the Blue Star Group. This article on Top News looks at how the agreement allows Blue Star Infotech Limited to utilize the award - winning DataFlux portfolio of data profiling, data quality and data integration technologies as it delivers business support and services to its customers.
Tony Fisher, president and CEO of DataFlux, explained to IT Business Edge's Loraine Lawson that while companies are focused on tactical data-integration projects right now, they're also looking ahead to bigger, strategic integration initiatives.
New research has revealed that many UK financial services institutes do not have anyone in overall charge of data compliance strategies, despite increased regulation and legislation in the industry. This article in the Computer Business Review examines a survey of IT decision makers, conducted by BDRC on behalf DataFlux, that reveals 16% of organizations have no one with specific responsibility for data quality or governance.
This article in Silicon.com examines how a survey by BDRC conducted on behalf of DataFlux determined that a number of UK financial services companies still have no one in charge of data compliance strategies or have entrusted them to the wrong teams. The survey of IT decision makers at large financial services companies revealed a degree of confusion in the industry over data handling. Eighteen per cent of respondents said they either didn't check potential customers against criminal lists, or didn't know whether such checks took place even though existing regulation requires it.
Most large UK financial institutions view data as essential to the business, but many are failing to manage data well, a survey has revealed. According to a survey of 44 financial institutions conducted by BDRC and commissioned by data quality and integration firm DataFlux.
Data warehouses are about to explode, with new data types and huge volumes - but let's not forget what they are actually for. In this article in Banking Technology, Colin Rickard, managing director EMEA at DataFlux,examines why a data warehouse is not in itself a business benefit — and that's not a reason for a bank to build one — instead, financial institutions should build one to better understand risks, to improve the business processes, and to better understand key performance indicators and margins.
Data governance is what will bring in cash and help you hold on to customers. In this in-depth interview in bMighty, DataFlux President and CEO Tony Fisher discuss how too many smaller companies have duplicated information and therefore don't know where their inventory is or what their customers like. And how during a recession, that's something businesses can't afford to do.
Despite their hard work, IT managers often commit the sin of sloth by not doing the right things for the business. In this piece in InfoWorld on the seven deadly sins of IT management, DataFlux President and CEO Tony Fisher speaks about the ways sloth can hurt IT departments — from lazy oversight of outsourcing arrangements to lackadaisical compliance auditing, inadequate data security, or bare-bones network monitoring.
Clean data is the foundation for any company that expects to extract value from internal or external data, as further investments in things like expensive BI tools are pointless if the data fed into them is riddled with duplicates, false entries and multiple versions of the truth. This article in Information Age examines how DataFlux is at the top of the data quality and master data management games.
It is clear that there is a strong link between MDM and data quality, and indeed most MDM vendors either OEM or partner with a data quality tool, unless they have built or acquired their own. In this blog post, Andy Hayler, CEO of the Information Difference, examines how, with Project Unity, DataFlux and SAS are bringing together a single product offering, covering data integration, MDM and data quality.
OpenSpirit has announced that DataFlux will integrate OpenSpirit technology into its award-winning software to provide increased compatibility with third-party geosciences applications and data stores. End users will be able to extract well data from OpenSpirit-enabled data stores to perform rapid data analysis and quality control tasks utilizing the DataFlux Enterprise Integration Server and business rules monitoring. The data can then be leveraged in a variety of petro-technical workflows.
Enterprise Systems Journal
Data quality is that most stubborn of data warehousing and BI problems: most (if not all) shops know they have potential data quality issues, and many have taken steps to mitigate these, but data quality problems persist. In this article in Enterprise Systems Journal, Daniel Teachey, director of media relations for DataFlux, speaks to these issues and about how can correct these issues for its customers.
QAS Data Quality News
The DataFlux qMDM Solution for Customer Data has been unveiled by data solution company DataFlux. This article in QAS news examines how this master data management tool has been specifically designed by the company to work in conjunction with products that DataFlux has already marketed, and how it will add to the versatility of MDM databases.
CPP Group will use the DataFlux qMDM product as a master data repository to supply accurate data to operational systems and provide CPP’s customer-facing employees with a single view of customer demographic, purchasing and policy data. This article in IT Pro examines how the financial services supplier will use DataFlux technology to improve the value of data to its business.
This blog post from Loraine Lawson in IT Business Edge examines how this week DataFlux announced a new offering called qMDM. qMDM is a major upgrade of the previous MDM offering, with more support for hierarchy management, plus a master repository manager, which helps with metadata, identity management and built-in support for data governance.
Master data management has historically been viewed as an expensive and resource-intensive software, but as a technology and a technique it has finally broken into the mainstream. This article in destinationCRM examines MDM has become a game-changing business strategy, and speaks with DataFlux president and CEO Tony Fisher about how the ultimate goal of MDM is to be able to answer one overarching question: "How is what we're doing going to improve our business? "
DataFlux has announced a new master data management offering which can help organizations consolidate all master data from different departments. In this article in vnunet.com, Rosalie Marshall speaks with DataFlux's Scott Gidley and Daniel Teachey about the new DataFlux qMDM Solution.
Insurance company CPP has implemented a master data management system to consolidate 10 million customer details across 280 financial partners. This article in Silicon.com examines how the MDM hub - provided by DataFlux - will allow the company to draw out higher quality data about its customers - information that can then be used by customer-facing staff, and to avoid data corruption and duplication of work.
This French-language article in RelationClient.net examines how BMC has successfully implemented DataFlux technology to improve customer data quality.
The future of data quality, data integration and MDM is being shaped by the need for a single platform that can analyze, improve and control enterprise information - regardless of the source system. This article in the UK edition of B-EYE Network examine show, to meet these challenges, SAS and DataFlux data quality, data integration and MDM solutions will merge to create a new data management platform.
As part of its 2008 IDEAS conference, DataFlux unveiled a new data management platform built from a technology partnership with its parent company, SAS Institute. "Project Unity," explained Tony Fisher, president and chief executive officer of DataFlux, will be, as the name suggests, a single platform to handle all aspects of data management. This article in destinationCRM examines how Project Unity aims to give the enterprise a single frame of reference around data.
DataFlux, whose parent company is SAS, is working on Project Unity, which will provide a single environment that encompasses the data management lifecycle, from creation, capture and investigation through to consolidation, integration and optimization. This article in the UK's MyCustomer.com examines the potential benefits of this approach.
In this video blog from SAS, Jeff Gilleland explores the growing importance of data management and data quality with expert Dan Soceanu, Product Marketing Manager of DataFlux and Karen Heath from HP. These three discuss real-world scenarios and how organizations can improve the access to, integration of, and quality of, enterprisewide customer data.
In this blog post from Loraine Lawson at IT Business edge, she considers the current U.S. financial crisis and how data integration – and lack thereof – played a crucial role in creating the crisis and could be a critical component to ensuring it doesn’t happen again. Lawson recalls how she'd already learned about this back in March in her interview with DataFlux CEO and President Tony Fisher, who made a case for why better data governance and integration could have identified the problem sooner.
In this article in IT Business Edge, Loraine Lawson speaks with Tony Fisher, president and CEO of DataFlux, who has a bone to pick with those who say master data management is about buying a technology to fix the sins of the past., and how MDM is ultimately about the business, not the technology.
If an organization is undisciplined in nature, then that organization is not really ready for MDM. In this interview in IT Business Edge, DataFlux President and CEO Tony Fisher discusses how there's a lot of work that must be done prior to even embarking on MDM, and that getting people to talk to each other is one of the most important changes that must be made.
For many midmarket CIOs, master data management remains the ultimate target, but at most midsized companies data quality is a more realistic goal. This article in SearchCIO-Midmarket examines how DataFlux technology enabled Intellidyn to reach that goal - and use it as a milestone towards MDM.
Equinox Fitness is now in the middle of a multi-year MDM initiative, the first phase of which involved deduplication , cleansing and standardization of customer profiles, eliminating inconsistencies and identifying all obvious duplicates. The company achieved this by using DataFlux dfPower Studio to ensure the quality of the data, and Equinox intends to rely on DataFlux throughout the MDM implementation.
Bad, incomplete, or unusable data has been the bane of thousands of enterprises. Even data that's perfectly usable in one form may be useless in a broader context -- which leads to poor decision-making. In this article on TMCnet, DataFlux president and CEO Tony Fisher relates why taming the data monster is one of seven things that IT should be doing, but probably isn't.
According to the 2008 Magic Quadrant for Data Quality Tools from Gartner Research, DataFlux has firmly established itself in the market and is now a distinguished brand. This article in destinationCRM analyzes the findings presented in this influential annual report.
While regulatory compliance isn’t dominating the news as it did a few years ago, it is still an issue that organizations struggle with on a daily basis. In this article in DMReview, DataFlux President and CEO Tony Fisher examines how organizations are increasingly finding that compliance initiatives offer unexpected advantages to improving business processes, including how regulatory watchlist compliance can help organizations better understand customers.
Cintas, the specialized services provider, has seven business divisions sharing five different data source systems that run simultaneously. The company needed to reduce and/or eliminate data duplication and ensure the quality of customer data through clustering functionality and data matching. This product review in DM Review examines how Cintas implemented DataFlux dfPower Studio and the DataFlux Integration Server to address the spread of customer data across these systems, providing all business divisions access to much cleaner data that could support more successful customer relationships.
In the corporate race to be come more "green," one characteristic of practically any data source - duplicate data - may be an overlooked, but vital, area of concern. This byline by Tony Fisher, president and CEO of DataFlux, examines how removing duplicate data can reduce energy expenditures from data processes, reduce storage requirements for enterprise data and curtail CO2 emissions.
Data center personnel continuously find themselves grappling with storage problems. In this article in Processor.com, DataFlux President and CEO Tony Fisher explains how the most common storage-related problem in data centers today is that there’s simply not enough of it. Economy concerns, along with a growing focus on the environment and energy expenditures, have companies struggling to find budget-friendly ways to store increasing amounts of information, but data de-duplication can correct these problems.
There are several myths floating around about master data management. One myth involves the belief that the definition of MDM is that it is a way to manage enterprise data about a company's customers, products and other information assets. In this article in Tech News World, DataFlux CEO Tony Fisher debunks this myth, saying this definition is, at best, imprecise.
The IT-Finance Connection
Businesses are discovering that their success is increasingly tied to the quality of their information. As companies collect more and more information about their customers, products, suppliers, inventory and finances, it becomes more difficult to accurately maintain that information in a usable, logical framework. In this article in the IT-Finance Connection, DataFlux President and CEO Tony Fisher examines how - while technology is important - the integrity of a company's data also hinges on the integrity of its employees' maintenance practices, and enabling an environment conducive to respect and cooperation can go a long way in improving data quality.
This article in BtoB Online examines how Pitt-Ohio Express wanted to consolidate duplicate customer records in order to gain a better understanding of its customers at a name level. To achieve this, the company turned to DataFlux for an comprehensive customer data integration (CDI) solution.
In this survey of leading software packages, TechNewsWorld speaks with DataFlux CTO Scott Gidley about how the most advanced analytics systems available will analyze the quality of data using a web-based interface to display metrics on a data source ,and how the DataFlux Accelerator for Customer Data Analysis enables a master data management approach to analytics.
In this audio interview on the IT-Finance Connection site, DataFlux president and CEO Tony Fisher examines how IT can help organizations benefit from ever stricter regulatory obligations. Once they have run the technology that ensures the rules are followed, IT can show management how to leverage the infrastructure that has been put in place to improve the company’s performance.
DataFlux data management technology gave Intellidyn, the leading information and analytic services company, a competitive edge through an end-to-end approach to data quality and data integration. This case study on TMCnet examines how DataFlux allowed the company to build more current and accurate views of customer information, decrease access time to three different data sources from 22 to six hours, and helped build a data warehouse necessary to generate a 360-degree view of every consumer in the US.
Getting executive sponsorship for any kind of data clean-up project isn't easy. In this article from ZDNnet Australia, DataFlux President and CEO recommends looking for the business case first -- making getting executive sponsorship much easier.
In part one of this two-part interview in IT Business Edge, DataFlux President and CEO Tony Fisher discusses how the lack of the quality practices, together with the fact that the data management practices and processes were breaking down, fueled the recent subprime mortgage crisis, and how better data management practices, better data quality and data integration could have gone a long way to alleviating some problems.
In part two of this two-part interview in IT Business Edge, DataFlux President and CEO Tony Fisher discusses how addressing regulatory compliance issues is an effort involving both business and technology, and how there's an opportunity for CIOs to facilitate improvement by taking part in business decisions.
One of the promises of master data management and other data integration projects is that you can obtain a “single view” of the truth. But sometimes, companies don’t have access to the truth because it’s buried in massive amounts of data. In these situations, IT and technology can make all the difference. In this blog post on IT Business Edge, Loraine Lawson discusses how this topic came up in her recent interview with DataFlux president and CEO Tony Fisher, and how companies can learn to "handle the truth."
Customer relationship management, or CRM, has never been as critical to businesses as it is right now. In an uncertain economics period when many organizations' first impulse is to cut costs in order to stay competitive, it is essential to do so in a pragmatic way. In this article in DM News, DataFlux President and CEO Tony Fisher gives some tips on how organizations can use the data they have on their customers to find ways to maximize profits and reduce costs.
For many organizations, the decision to move to real-time BI is fraught with challenges. The much-ballyhooed promises of real-time -- instantaneous access to timely and potentially game-changing business information -- come at a price. One big issue is data quality. If you're feeding customers real-time data, you want to make sure that it's as accurate, timely, and clean as possible. In this article in Enterprise Systems Journal, DataFlux director of corporate communications Daniel Teachey discusses some industry trends for data quality being applied to real-time BI.
The challenge of maintaining high-quality data has been around since the proliferation of the database, but it is still an issue that affects a wide variety of businesses and the public sector. In this article in Computer Weekly, Colin Rickard, Managing Director, DataFlux UK, examines how, to meet this challenge, there must be a in the organization recognition that data is a strategic asset.
Cost-effective and user-friendly technology is changing the way accountancy firms view CRM. In this article in the UK-based Accounting Web magazine, Colin Rickard, managing director for DataFlux, North and West Europe, explains how customer data integration (CDI) is a key element of this, and how CDI will revolutionize how firms deal with data.
Datamation has announced details for the winners of its 2008 Product of the Year awards. In the tight race for the Product of the Year award in the Network and Systems Management category, the DataFlux Accelerators came out first. Voting for the Datamation Product of the Year awards is conducted by the diverse IT professionals who comprise Datamation's readership.
Companies rely on data quality to support business processes. As data elements lose quality, the cost of completing IT processes based on that data rises. In this article on Processor.com, Scott Gidley, CTO of DataFlux, explores several factors that make it hard to maintain data quality, and advises how to seek the causes and cures for declining data fitness.
Companies often like to portray grand strategic thinking when it comes to purchases, but this one got started because a SAS executive was caught in a snowstorm and shared a long rental car ride with a DataFlux employee. This article by Andy Hayler from Bloor Research in IT-Director.com takes a look at the history of DataFlux from the beginning of its relationship with SAS to its present place as a market leader in data quality and data governance.
Katie Fabiszak, who led marketing efforts at DataFlux, is now the company’s international managing director. In this article on the website of Raleigh, North Carolina television station WRAL, DataFlux President and CEO Tony Fisher speaks about the opportunity and the international future of DataFlux.
In this interview conducted by DM Review Editorial Director Jim Ericson, DataFlux President and CEO Tony Fisher relates his views of the current environment for data quality, master data and data governance.
Great Ormond Street Hospital Children's Charity has selected the DataFlux platform to improve its fund raising. DataFlux will provide data profiling and real-time data quality tools, which will enable the organization to investigate, standardize, de-duplicate, cleanse and verify data residing within the charity's "Raisers Edge" database, providing a clear representation of a donor's likely level of contribution and allowing for targeted fund raising.
The fund raising arm of Great Ormond Street Hospital has invested in DataFlux data integration systems to boost fund raising opportunities, improving the hospitals Children’s Charity's communication with donors by improving data quality and enabling greater understanding of individual benefactors. "IT plays a vital role in underpinning our operations, and this offers clear efficiency benefits through a consistently reliable, comprehensive view of our donors," said the charity's head of community fund raising, Matt Forrest, "We are already seeing how this will help us build long-term relationships and understand where we can unlock further funding."
A charity supporting London' Great Ormond Street Hospital hospital is looking to boost its data quality - and in turn, the donations it receives - with a new data management system. This article in IT Prod looks at how Great Ormond Street Hospital Children's Charity rolled out DataFlux's dfPower Studio in September in order to improve data quality and integration for it's 3.5 million financial records, relating to half a million individual and corporate donors.
Insurance.com cleans up its customer data with DataFlux data quality and data integration technology. By providing insurance data to hundreds of external sites, Insurance.com can unknowingly create multiple records on the same customers. DataFlux technology allowed the insurance company to profile, standardize and de-duplicate customer records, both in batch and real-time deployments.
Conventional approaches to IT security usually start by trying to safeguard the organization’s perimeter, but organizations involved in collaboration are likely to need several different levels of access security. Deciding who can access which information, and for what purpose, goes beyond data management. Increasingly, larger organizations talk in terms of data governance. In this article in the Financial Times, DataFlux CEO Tony Fisher speaks about how data governance has a very critical data quality component but must also includes people, policies and processes.
During the past year, IT professionals and information managers throughout the UK have had to confront an uncomfortable truth: that the data over which they have stewardship is often of poor quality. To address this issue, DataFlux and Information Age magazine held a roundtable lunch, where attendees spoken openly about their organization's data governance issues. This article in Information Age presents some highlights from that discussion.
The data management challenge insurance companies face is enormous. Every major decision is driven by information on customers, policies and claims. That same information is the foundation for both industry and regulatory compliance initiatives. This article by DataFlux CEO Tony Fisher in Canadian Underwriter magazine examines how creating and maintaining accurate data sources insurers can improve efficiency and enhance business opportunities.
Data governance encompasses the people, processes and technology that are required to create a consistent enterprise view of a company's data. But to bring these elements together, an organization must be able to quantify precisely where it is - and where it can go - to create an environment that delivers and sustains high-quality information. This article in DM Review by DataFlux's Daniel Teachey explores how the DataFlux Data Governance Maturity Model gives companies this roadmap, allowing them to understand the continuum of data governance and progress towards the ultimate goal - a single, unified view of the enterprise.
A global manufacturing company faced a dilemma. After a series of mergers and acquisitions - and through some impressive organic growth from its existing customer base - the company had what appeared to be an enviable problem: too much information about their customers. This article by DataFlux's Daniel Teachey in DM Review shows how the actual problem for this company wasn't too much information, but rather too many sources, and a confused, disjointed view of its customer base. To help clarify its view of their customers, the company relied on customer data integration (CDI) and master data management (MDM) - to help eliminate those silos of customer data and build one single view of the customer.
For the third year in a row, DataFlux is the winner in the Data Quality category of CRM magazine's Market Awards. DataFlux won this year based on its depth of functionality and focused initiatives. According to Ray Wang, a principal analyst at Forrester Research, DataFlux has "a great vision of where data quality is heading, and are on the cutting edge."
Enterprise applications such as ERP, SRM, CRM and BI systems are increasingly key to managing business processes, and almost every large company that manages suppliers, customers and products uses one or more of these applications. In this article for the British Computer Society, DataFlux EMEA Managing Director Colin Rickard looks at maximizing the value of enterprise applications with business process re-engineering.
Business Intelligence Best Practices
Good data holds the key to better decision making - giving you the background to assess your business situation and locate trends that can give you a competitive edge. However, an organization cannot simply cleanse and improve the quality of its data and expect this data to be a static resource. Data is fluid, dynamic, and ever-changing, so even the most elegant data-quality initiative is not a one-time activity. The need for data quality never goes away. It requires continual oversight. This article by DataFlux CEO Tony Fisher in Business Intelligences Best Practices examines how data monitoring allows you to embrace techniques that will help you maintain the highest data-quality standards over the long haul.
By giving your organization a single version of the truth, MDM can have a decidedly positive impact on your business. But organizations must understand that improving their data and building the foundation for MDM is not just a technology effort, it also requires them to address internal disagreements and broken processes. This article by DataFlux CEO Tony Fisher in destinationCDM Magazine outlines how establishing a center of excellence can address these concerns, and even be the key to a successful MDM program.
Judged on the basis of U.S. Census data, swaths of Detroit would seem to be too poor to support much in the way of retail development -- a situation repeated in cities across the country. This article by Nancy Weil in Network World examines how Social Compact, a 16-year-old nonprofit organization, has been steadily working to correct such misperceptions, using DataFlux technology to uncover the truth and subsequently spur urban development.
This article in Intelligent enterprise examines how Insurance.com developed a fine-grained approach to improving customer satisfaction and driving more clickthroughs. To support this goal, and to develop a single view of customers, the company implemented DataFlux software for matching and consolidating customer records.
The dirty little secret of customer relationship management is that it requires enterprises to clean up customer information by using data integration solutions. In this article in destinationCRM, DataFlux president and CEO Tony Fisher and Community of Experts member Jill Dyché discuss how customer data integration can accomplish this by consolidating functions into a unified hub that works in conjunction with a company's current data quality systems and enterprise applications.
This article in the Transportation Industry publication Fleet Owner examines how Pitt Ohio Express used DataFlux technology to perform a major cleanup of its customer database, slimming its initial duplicate-riddled 650,000 list to an accurate view of 10,000 active customers. The results: Accurate shipping points allowing for the building of orderly manifests using routing considerations, and easier identification of its most important customers for Pitt Ohio, allowing them to tailor services accordingly.
Toronto-based hotel chain Fairmont recently set about revamping its data warehouse in order to identify its most valuable customers by focusing on retention rates and profitability, all while keeping a close eye on overall customer satisfaction. This article in CRM news explores how the company turned to DataFlux and SAS to help accomplish the task.
Organizations must understand that improving their data — and building the foundation for MDM — requires them to address internal disagreements and broken processes. This article by DataFlux President and CEO Tony Fisher in CIO magazine explains how the best way to gain control of your data is to set up a Center of Excellence that can work directly with IT analysts, data stewards and data owners who understand where data is held.
This article by Stephen Swoyer in Enterprise Systems Journal takes a look at how DataFlux is simultaneously plying its trade as a best-of-breed data quality provider and exposing more and more of its data quality features and services.
LexisNexis turned to DataFlux to refine its customer data and help ensure that attorneys and law firms nationwide were not bombarded with duplicate or unwanted messages. LexisNexis selected DataFlux dfPower Studio, a data quality and data integration application that allows both business and IT users to manage and improve their marketing database. The results have been outstanding.
DataFlux, a leading provider of data quality and data integration solutions, today announced that DSM Nutritional Products, a global leader in the manufacturing of nutritional products, has implemented DataFlux technology to classify its internationally coded spend and materials data.
Bloated numbers sound good on paper, but in this article, published by iMedia Connection, DataFlux's president and CEO Tony Fisher explains why a more accurate analysis of your user base results in better marketing.
Onyx North America (ONA) is an expert when it comes to helping customers mop up a mess. When faced with its own dirty data issues, the company turned to DataFlux to scrub its customer data. As one of the leading waste and environmental services companies in the United States and Canada, ONA needed to know specific details about its client base to communicate regularly with its customers. However, customer data, including names, addresses, phone numbers, and other contact info, languished in different data sources across multiple business units
Directory service 118-118 is using business rules software to improve data accuracy and guarantee customers are given the right numbers. This article by Tom Young tells how 118-118 has 'totally eliminated' the risk of bad data using DataFlux technology.
Realizing that a data quality effort loses much of its impact without a simultaneous data integration push, organizations have broadened the ambition of their data efforts. This article, which quotes DataFlux founder and CTO Scott Gidley, explores how companies are moving beyond traditional data quality to make corporate information a more valuable asset.
The January edition of DM Review, features an extensive product review of DataFlux dfPower Studio. The article, written by Aspect Software, a DataFlux customer, explains how Aspect Software uses DataFlux technology to improve the quality of its customer data.